1906124914 
The human touch : personal skills for professional success / Debra Paul, James Cadle, Phillipa Thomas.
Publication year: 2012
Format: Paperback
Publisher: London : British Computer Society,
ISBN: 9781906124915 (pbk.) : 1906124914 (pbk.) :
Description:
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; coaching and mentoring; and problem solving.
Physical Description:
256 p. ; 25 cm.
Availability
Users who borrowed this title also borrowed
Other titles by the author
Similar titles
Sign in
Language