1472918487
Nine keys to world-class business process outsourcing / Mary Lacity, Leslie Willcocks.
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Author: Lacity, Mary Cecelia,
Author: Willcocks, Leslie,
Publication year: 2015
Format: Hardback
Publisher: London : Bloomsbury,
ISBN: 9781472918482 (hbk.) :
Description:
Business Process Outsourcing (BPO) - the sourcing of business services through external third parties - is a global phenomenon, which generated nearly
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Physical Description:
256 pages ; 24 cm

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