Dealing with difficult people easily / by Karen Mannering.
Publication year: 2011
Publisher: London : Hodder Education,
ISBN: 9781444123029 (pbk.) : 1444123025 (pbk.) :
In just 96 pages, this book shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing. It explains how to deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality.
Other titles by the author