Talkability : discover the secrets of effective conversation / James Borg.
Publication year: 2016
Publisher: Harlow, England : Pearson, 2016.
ISBN: 9781292013640 (pbk.) :
A new book from James Borg - on what to say and how to say it - so you can get more from the way you talk. All the day-to-day conversations that you have in your private and working life result in a particular outcome. How many times do you come away from a situation and think you could have handled it better? The realization that you should have used different words or said things in a different tone which might have produced a more positive result or avoided friction. How often have you felt frustrated at your inability to state your case and to explain your thoughts well enough for the other person to grasp your point? Make no mistake - talk is our most precious commodity. Human interaction and face to face communication came long before social media websites, e-mail and texting. Yet more and more people have lost the art of conversing effectively and successfully. This book is here to help.
xiv, 232 pages : illustration (black and white) ; 22 cm
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