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0749475595
Dealing with difficult people / Roy Lilley.
Okładka
Lilley, Roy C.,
2016
Książka
Third edition.
London : KoganPage,
9780749475598 (pbk.) :
Previous edition: 2013.
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.
Specialized.
Creating success
xi, 140 pages ; 22 cm.

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