Improve your communication skills / Alan Barker.
Publication year: 2013
Edition: Third edition.
Publisher: London : Kogan Page,
ISBN: 9780749467166 (pbk.) :
Previous edition: 2010.
About this book -- What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Making a presentation -- Putting it in writing -- Networking: the new conversation -- Appendix: Where to go from here.
The ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually.
Series: Creating success
ix, 185 pages ; 22 cm.
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