0462099784
Dealing with difficult people for rookies : from rookie to professional in a week / Frances Kay.
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Author: Kay, Frances, 1949-
Publication year: 2009
Format: Paperback
Publisher: London : Marshall Cavendish,
ISBN: 9780462099781 (pbk.) :
Description:
Personnel management
This is a practical guide for understanding and dealing with the wide range of characters you meet in your working life.
Specialized.
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Physical Description:
192 p. ; 24 cm.

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