The office survival guide : surefire techniques for dealing with challenging people and situations / by Marilyn Puder-York, with Andrea Thompson.
New York ; London : McGraw-Hill,
9780071462037 (pbk.) :
A Fortune 500 consultant reveals the ten most common workplace conflicts, and how to resolve them. Scenarios include coping with a difficult boss, managing troublesome subordinates & dealing with problematic peers.
256 p. ; 21 cm.
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