Five stars : putting online reviews to work for your business / Gradiva Couzin, Jennifer Grappone.
Verlag: Hoboken : John Wiley & Sons, 2014.
ISBN: 9781118689448 (pbk.) :
Create positive visibility for your business with this essential roadmap. Everyone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue.
264 pages ; 25 cm
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