1408139928
Delighting your customers : delivering excellent customer service without breaking the bank / Avril Owton.
Cover
Author: Owton, Avril.
Publication year: 2011
Format: Paperback
Edition: Rev. ed.
Publisher: London : A. & C. Black,
ISBN: 9781408139929 (pbk.) : 1408139928 (pbk.) :
Description:
Previous ed.: 2007.
Includes index.
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues.
Specialized.
Series: Business on a shoestring
Provide rating Provide rating Provide rating Provide rating Provide rating Provide rating Provide rating Provide rating Provide rating Provide rating
Physical Description:
176 p. ; 18 cm.

Availability

Loading...
Users who borrowed this title also borrowed
Other titles by the author
Similar titles
0273738070
Author: Stevens, Debra.
1444151509
Author: Pilbeam, Sarah, author.
0730326691
Author: Curtis, Veechi, author.
1118730771
Author: Lancaster, Paul, author.
1905493770
0273740563
129206577X
1292175869
Author: Williams, Sara, 1947- author.
1292004665
Author: Williams, Sara, 1947- author.

Language Language